Contact Us
City of Kalgoorlie-Boulder office hours are 8.30am to 4.30pm, Monday to Friday. For location details, follow the link to our Customer Service Centres.
You can contact the City via phone, email, using the customer enquiry form below, or report an issue with the Snap, Send, Solve app.
Our contact details are:
| Contact details |
| Phone |
9021 9600 |
| Email |
mailbag@ckb.wa.gov.au |
| Postal Address |
PO Box 2042, Boulder, WA 6432 |
| Administration Building |
577 Hannan Street, Kalgoorlie |
Easter Operating Hours
For City emergencies during the long weekend period, please phone 9021 9600 and follow the prompts. This can include:
- Environmental Health matters - noise and food complaints
- Rangers - dog attack in progress or an injured animal
- Sewerage blockages or waste and rubbish tip enquiries
- Problems relating to parks, ovals, roads or drainage
For Safer Streets Patrol please contact (08) 9021 0930.
For all other emergencies, please refer to the Central and Eastern White Pages to contact the appropriate authority.
| EASTER CLOSURES |
| Location |
Closure Dates |
|
Administration Office
|
Closed Friday 18 April & Monday 21 April. Reopening 8:30am on Tuesday 22 April 2025 |
| Animal Management Facility ​ |
Closed Friday 18 April, Saturday 19 April & Monday 21 April. Reopening 9am on 22 April 2025 ​(Available for animal pick-ups during the closure - by appointment only) |
| Burt Street Job Support Hub |
Closed Friday 18 April & Monday 21 April reopening 8:30am on Tuesday 22 April 2025 |
| Boulder Town Hall - City Archives and Goldfields War Museum |
Closed Friday 18 April & Monday 21 April, open Saturday 19 April 9am-1pm. Reopening 10am on Tuesday 22 April 2025 |
| C.Y. O'Connor Men's Shed |
Closed Friday 18 April & Monday 21 April. Reopening 7:30am on Tuesday 22 April 2025 |
| Eastern Goldfields Community Centre ​ |
Closed Friday 18 April & Monday 21 April. Reopening 8:30am on Tuesday 22 April 2025
|
| Goldfields Oasis ​ |
Closed Friday 18 April. Reopening 7am on Saturday 19 April 2025 |
| Goldfields Arts Centre ​ |
Closed Friday 18 April & Monday 21 April. Reopening on Tuesday 22 April 2025 |
| Hammond Park |
Closed Friday 18 April. Reopening 9am on Saturday 19 April 2025 |
| Kalgoorlie Golf Course |
Golf Course open all weekend
|
| Kalgoorlie-Boulder Airport ​ |
No closures ​ |
| William Grundt Memorial Library ​ |
Closed Friday 18 April, Saturday 19 April & Monday 21 April. Reopening 9am on Tuesday 22 April 2025​ |
| Yarri Road Refuse Facility ​ |
Closed Friday 18 April. Reopening 7am on Saturday 19 April 2025
|
Easter Bin Collection
Friday's bin collection will take place on Saturday 19 April. Please place your bin on the kerb by 6am. All other days will proceed as normal.
Contact us using the customer enquiry form
Please use the form below to contact us and make non-emergency enquiries and service requests. You must complete all fields to be able to submit the form.
If you have had a poor experience, or believe we can do things better, please let us know by submitting a Customer Complaint Form and referring to our Complaints Handling policy.
We are committed to providing excellent service view our service standards in our Customer Service Charter here.
Report an issue with Snap, Send, Solve
Snap Send Solve is a free app that allows you to report issues to the City of Kalgoorlie-Boulder.
You can use the app to send a photo of an issue or incident and choose from a range of popular options including; General enquiry, Graffiti, Litter, Parking, Pavement, Road, Street cleaning and Trees. These are sent to the City as a service request through our email system and are then processed like any other request.
Download the free app today and give it a try!
Customer Enquiry Form