The City of Kalgoorlie-Boulder is committed to working in the best interests of our community. Last year, as part of our Community Perception Survey, the City asked community members for feedback on what we are doing well, and where you’d like to see some changes.
About the Survey
In May 2023, the City asked the community to share feedback on what is important and where the City should focus its attention. The Community Perception Survey is an independent study, also called the MARKYT Scorecard which is run by an external agency. Over 1,300 people took part and shared what's important to them, giving their opinions on a range of issues related to living and working in Kalgoorlie-Boulder.
This feedback assists with understanding how the City can best deliver services and support to our community. It also helps us to benchmark our performance, so we can measure how we are doing compared to other councils and against our historic performance.
Key findings from the survey include:
- The City achieved an overall 82% positive rating as a place to live (people who rated the City as okay, good and excellent).
- The City’s top three performing services include the Goldfields Arts Centre, Library Services, and Goldfields Oasis.
- Economic development and job creation was identified as an area showing the most improvement.
View the Community Perception Survey 2023
Community Perception Survey Action Plan
The Community Perception Survey results enabled the City to evaluate and adjust our priorities to better fulfill community needs. The data collected was thoroughly reviewed and a series of eight focus areas were developed to address the top priorities identified.
For each of the key focus areas, a series of actions were identified taking into consideration the feedback received from the community and the goals outlined in the City's Strategic Community Plan and Corporate Business Plan. This strategic alignment ensures that our efforts are targeted and in sync with both immediate community needs and the broader vision for the City's future.
The with key focus areas are:
Our People
- Family & Youth Services
- Senior Services
- Health & Community Services
- Community Safety & Crime Prevention
Our Places
- Improved Lighting
- Housing & Land
- Improved Footpaths & Cycleways
- Local Roads
View the Community Perception Survey Action Plan 2023/24